klx8 Privacy Policy

Last updated: 2026. This privacy policy applies to all users of the klx8 platform.

1 Introduction

klx8 is a secure and reliable online betting and casino platform. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes what personal information klx8 collects, why it is collected, how it is used, and how it is kept safe.

When you register on the klx8 platform, log in, or use any of our services, you are considered to have accepted the terms of this Policy. We therefore ask you to read this Policy carefully before using our services.

2 Information We Collect

klx8 may collect the following types of information from you:

2.1 Information You Provide Directly

When you create an account or contact us, we collect:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• Payment-related information such as your bKash, Nagad, Rocket, or Upay number
• Documents required for identity verification (where applicable)

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device identifier information
• Browser type and operating system information
• Site access times, page view data, and activity logs
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

We store your transaction information to ensure the security of deposit, withdrawal, and betting activities and to prevent fraud. This includes amount, time, method, and status.

3 Purpose of Using Information

klx8 uses collected information only for the following purposes:

• Account Management: Creating, verifying, and maintaining your account.
• Service Delivery: Running betting, gaming, and payment services smoothly.
• Customer Support: Responding to your questions, complaints, and requests.
• Security: Detecting and preventing fraudulent activity.
• Legal Compliance: Complying with applicable laws and regulations.
• Service Improvement: Analysing your usage patterns to improve service quality.
• Promotional Communications: Sending offers and updates with your consent.

klx8 does not use your information beyond the purposes listed above. You may ask our support team to opt you out of promotional communications at any time.

4 Data Storage and Security

klx8 uses industry-standard security measures to keep your personal information safe. Our security measures include:

4.1 Technical Security

• Data transmission is secured through SSL (Secure Sockets Layer) encryption technology.
• Passwords are always stored as encrypted hashes, never in plain readable form.
• Additional encryption layers are used for financial information.
• Regular security audits and vulnerability assessments are conducted.

4.2 Administrative Security

• Only authorised staff can access your information.
• All staff operate under confidentiality agreements.
• All access to data is logged and monitored.

Although we take the highest security measures, no transmission or storage of information over the internet can be claimed to be one hundred percent secure. You are therefore also responsible for keeping your login credentials confidential.

5 Sharing Information with Third Parties

klx8 does not sell or rent your personal information to any third party. However, information may be shared in a limited way in specific circumstances:

• Payment Processing: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Legal Obligations: Information may be provided in response to a court order or a lawful request from a law enforcement authority.
• Service Providers: Trusted technology partners who assist in operating the platform and who work under strict confidentiality agreements.
• Fraud Prevention: Limited information may be shared with relevant bodies to prevent fraudulent activity.

Outside of the above cases, klx8 does not disclose your information to third parties under any circumstances.

6 Cookies Policy

Cookies and similar technologies are used on the klx8 website and platform. Cookies are small text files stored in your browser.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the core functions of the site, such as maintaining your login session.
• Performance Cookies: Help analyse and improve the user experience on the site.
• Functionality Cookies: Used to remember your preferences and settings.

You can control cookies from your browser settings. However, disabling essential cookies may cause some platform functions to not work properly.

7 Your Rights

As a user of klx8, you have the following rights:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request that any inaccuracies in your information be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In certain circumstances, you can object to the processing of your information.
• Right to Data Portability: You have the right to receive your information in a structured and readable format.
• Right to Withdraw Consent: You can withdraw consent given for promotional communications at any time.

To exercise any of the above rights, please contact our support team. We will review your request and take action in a timely manner.

8 Data Retention Period

klx8 retains your personal information only for as long as necessary. The retention period depends on the following:

• All information is retained for as long as your account remains active.
• Even after an account is closed, certain information may be retained for a specified period due to legal or regulatory obligations.
• Records of financial transactions are retained for a specific period in accordance with applicable law.
• Once the specified period has ended, information is securely deleted or anonymised.

9 Protection of Minors

klx8 is a 21+ platform. We do not knowingly collect information from or provide services to anyone under the age of 21. If we become aware that a minor's information has been collected by mistake, we will immediately close that account and delete the relevant information.

If you believe a minor has created an account on our platform, please contact us.

10 Policy Changes

klx8 may update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you by email or through a notification within the platform.

If you continue to use the platform after the changes, you will be considered to have accepted the new policy. We therefore recommend that you review this page regularly.

11 Contact Us

For any questions, comments, or requests regarding this Privacy Policy, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 (Bengali and English)

klx8 is committed to always responding quickly and effectively to your privacy queries.